Responsible Gaming

Gambling Should Be Fun, Not a Financial Strategy

At Sun Bingo, we believe gambling should only ever be a form of entertainment. It is never a reliable way to make money or solve financial problems. Please gamble only with money you can afford to lose, and always set limits before you play.

If you feel your gambling is becoming a concern, help is available and completely confidential.

Age Verification

Sun Bingo is only available to individuals aged 18 years and over in the United Kingdom, or the legal gambling age in your jurisdiction, whichever is higher.

We take age verification seriously and reserve the right to request proof of identity before processing any account or withdrawals. If you are under 18, you must not use this site.

Warning Signs of Problem Gambling

Do you recognise any of the following warning signs in yourself or someone you know?

• Spending more money or time gambling than intended
• Chasing losses by gambling more to try to win money back
• Hiding gambling activity or lying about how much you gamble
• Neglecting family, work, or social responsibilities due to gambling
• Borrowing money or using credit to fund gambling
• Feeling anxious, irritable, or restless when trying to cut down or stop gambling
• Gambling to escape problems, stress, or difficult emotions
• Failed attempts to control or stop gambling
• Risking important relationships or opportunities because of gambling

If you recognise any of these signs, it is important to seek help immediately.

Self-Help Tools & Controls

Sun Bingo provides several tools to help you manage your gambling responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose within a specific period
• Reality Checks: Enable reminders during play sessions to help you keep track of time and spending
• Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
• Account Closure: Close your account at any time if you wish to stop gambling

You can access these tools in your account settings. If you need assistance, our customer support team is available to help you configure these options.

Support Organisations & Resources

If you are struggling with gambling, confidential support is available from the following organisations:

United Kingdom

• GamCare – Free confidential support and counselling
  www.gamcare.org.uk
  Phone: 0808 8020 133 (free and confidential)
• GamStop – National Self-Exclusion Scheme for online gambling
  www.gamstop.co.uk
  Allows you to self-exclude from all licensed online gambling operators in Great Britain
• Gamblers Anonymous – Peer support groups across the UK
  Phone: 020 7384 3040
• National Problem Gambling Clinic – NHS-funded specialist treatment
  Phone: 020 7054 2000

International Support

• Australia – Gambling Help Online
  www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United States – National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

If You Need Help, Reach Out Today

Problem gambling can affect anyone, regardless of age, background, or income. Seeking help is a sign of strength, not weakness. The organisations listed above offer free, confidential support and do not judge.

If you think you or someone you know has a gambling problem, please contact one of the support services above immediately. Help is available 24/7.

Remember: you are never alone, and recovery is possible with the right support.